Return & Refund Policy

Thank you for shopping with us. We want you to be completely satisfied with your purchase. If you are not happy with your order, you may be eligible for a return or refund under the terms below.

Returns

You may request a return within [30] days of receiving your order.

To be eligible for a return, the item must:

• Be unused and in its original condition
• Be in the original packaging, where applicable
• Include the original receipt or order information

Some products may not be eligible for return, including personalized, customized, clearance, or final-sale items.

How to Request a Return

Please contact us at [your email address] with your order number and the reason for your return.

If your return is approved, we will provide instructions on where and how to send the item.

Please do not send products back without contacting us first.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

Approved refunds will be issued to your original payment method. Please allow [5–10] business days for the refund to appear in your account, depending on your payment provider.

Original shipping charges are [non-refundable / refundable in cases where the item was defective or incorrect].

Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us within [7] days of delivery.

Please include your order number and clear photos of the item and packaging so we can investigate and provide an appropriate solution.

Exchanges

We do not offer exchanges. If exchanges are available, please contact us before returning your item.

Return Shipping

Customers are responsible for return shipping costs unless the item was defective, damaged, or incorrectly sent by us.

Cancellations

Orders may be cancelled before they are shipped. Once an order has been shipped, our normal return policy applies.

Contact Us

For questions about returns or refunds, please contact:

Email: yazureshop@gmail.com
Store:  Yazure.shop